Payments Policies

1.1. These Terms and Conditions regulate the rules for purchasing AI usage tokens and subscription plans via the online platform (hereinafter referred to as "Service Provider").

1.2. The payment services are provided by Stripe, Inc., with its headquarters at 354 Oyster Point Blvd, South San Francisco, CA 94080, USA.

1.3. By using the payment services, the User agrees to these Terms and Conditions and the regulations set forth by Stripe, Inc.

• Business Name: QuCode, NIP: 7361700283, Poland
• Contact Email: contact.investron@gmail.com

3.1. Upon successful payment confirmation, the digital tokens or subscription services will be available to the User immediately or within the specified processing time.

3.2. Users must ensure they provide accurate account details to access their purchases.

4.1. As per Polish consumer law and Stripe’s refund regulations, Users may request a refund within 14 days of purchase if the service has not been used.

4.2. Refund requests must be submitted via email to contact.investron@gmail.com, and the refund will be processed using the same payment method through Stripe.

4.3. Subscription fees are non-refundable once the subscription period has started.

5.1. Complaints regarding transactions should be directed to the Service Provider within 30 days of the transaction date.

5.2. Disputes related to payment processing may also be addressed to Stripe, Inc. in accordance with their dispute resolution procedures.

5.3. The Service Provider will acknowledge and process complaints within 14 days of receipt.

6.1. The Service Provider acts as a data controller for Users' personal data and ensures compliance with GDPR and applicable data protection laws.

6.2. Payment information is processed securely by Stripe, Inc., and the Service Provider does not store payment details.

6.3. Users have the right to access, correct, or delete their personal data by contacting [support email].

• Regional limitations for service availability.
• Age restrictions if required by law.
• Limits on the number of tokens or subscriptions purchased per account.

8.1. The Service Provider allows payments via Stripe, Inc., which supports multiple payment methods, including but not limited to:

• Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
• Other payment methods as made available by Stripe

8.2. Payment processing occurs in accordance with Stripe’s terms and conditions.

9.1. The Service Provider guarantees uninterrupted access to purchased tokens and subscriptions within the validity period.

9.2. Any technical issues affecting access to purchased services must be reported to the support team, which will provide resolutions within a reasonable timeframe.

10.1. The Service Provider is committed to providing high-quality digital services while ensuring transparency and fair treatment of Users.

10.2. The Service Provider shall:

• Clearly communicate pricing and service conditions.
• Provide customer support in case of disputes or issues.
• Ensure user data is handled securely and transparently.

11.1. The Service Provider reserves the right to update these Terms and Conditions. Users will be notified of significant changes.

11.2. These Terms and Conditions are governed by Polish law, and any disputes will be resolved by competent Polish courts.

For any questions regarding payments, please contact:

Effective Date: 21.02.2025